Eloise Dress - Stretch satin midi mermaid dress with neck tie

Shipping Policy

Thank you for visiting and shopping
at Borrowed & Blue Wedding Outlet

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2–3
business days of receipt. Orders are not processed or shipped from Friday, 12
pm EST through Sunday, or holidays. Estimated shipping for all products will vary
from 5-10 days,

If we are experiencing a high volume of
orders, shipments may be delayed by a few days.

If your shipment experiences a significant
delay, we will contact you via email or phone.

Shipping rates and delivery estimates

Shipping charges for your order will be
calculated and displayed at checkout.

*Free shipping on orders of $50 or more.

[Update this section based on carriers you
support and their rates]

Borrowed & Blue Wedding Outlet does not ship to
P.O. boxes or APO/FPO addresses

Borrowed & Blue Wedding Outlet ships to addresses within
the US and US Territories only.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation
email along with your tracking number once your order has shipped. The tracking
number will be active within 24 hours.

Customs, Duties, and Taxes

Borrowed & Blue Wedding Outlet is not responsible for
any customs and taxes applied to your order. All fees imposed during or after
shipping are the customer’s responsibility (including tariffs, taxes, and other
costs).

Damages

BBWeddingOutlet.com is not liable for any
products damaged or lost during shipping. If you received your order damaged,
please file a claim with the shipment carrier. Save all packaging
materials and damaged goods before filing a claim. Take photos, if possible, of
the damaged shipment.

Incorrect Shipping
Addresses and Refused Delivery

We make every attempt to validate the
shipping address provided at checkout to ensure it’s recognized as a valid
address by the USPS. If we cannot validate the address, we will try to contact
the customer to provide an updated address. If we cannot update the address,
the order will be canceled and refunded.

Borrowed & Blue Wedding Outlet will not be held
responsible if the customer provides the wrong shipping address and we cannot
recover the package.

Missing or Stolen
Shipments

If you didn't receive your order, but the
shipping carrier has reported that it was delivered, please let us know as soon
as possible:

Call 9376582084 please
leave a message if busy

Or alert us at bbweddingoutlet@gmail.com 

We will file a claim with the shipping
carrier. Local law enforcement will be involved. We will replace or refund your
order when the investigation is complete. Allow up to 21-30 days for the
investigation.

We want you to be happy with your purchase. You may request a return within 3 days of receipt. Returns will only be accepted if item is in original, unworn condition and with tags attached. Refunds for all transactions will be issued to the original form of payment. Refund rules are different for some products. Please read.